Shipping Options & Policies

   Local Deliveries Warragul & Drouin

      We offer free local doorstep delivery to Warragul / Drouin (within 5km radius of main township) on orders over $60.  

Deliveries take place Wednesday to Friday at designated time slots.

(Orders under $60 will incur $6 delivery fee)

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All orders outside Warragul & Drouin :

If you are out of our local delivery area but within Gippsland and would like doorstep delivery please contact us prior to placing your order for a delivery fee price.

All other orders will be sent via Australia Post with tracking -Delivery generally 3-7 Business Days

 Standard (Australia)Australia Post $10.95 or free on orders over $150

(NB: Large and/or bulky orders will generate an extra postage fee and shipping will be calculated at check out)

3-7 Business Days

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When will my order be processed?

All orders are handled Monday to Friday from 9 a.m. to 2:30 p.m. AEST (excluding public holidays). Orders that are fully paid will often be shipped the same day up to 11:00am; however, this may take longer during promotions or holiday times such as Christmas. In rare instances, we may need to contact you prior to shipping your item. We will tell you if your order is delayed. Please ensure that all of your data are submitted completely and properly throughout the checkout process, and that you promptly react to any email/phone contact from us to avoid any delays.

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How can I follow the status of my order?

Tracking information is included in the Shipping Confirmation email that is received once your purchase has been sent. You may monitor your order by clicking the link in your email or by logging into the following website:

Australia Post – Track your parcel online at auspost.com.au

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Additional information regarding national orders

All goods are dispatched from our office in Warragul, Victoria 3820.

Note: These averages are based on delivery times to capital cities. Deliveries outside of these areas may take longer. We are not responsible if Australia Post fail to make the quoted delivery timeframe.

Please check https://auspost.com.au/service-updates/domestic-delivery-times for updated delivery times and delays.